We have a  30-day return, replace and/or refund policy to guarantee our product claims, Which means you have 30 days after receiving your item to request a return, replacement or refund.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@buyuvmagic.com. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@buyuvmagic.com.

We do not provide return shipping labels, but we will cover the shipping expense to send your new unit(s)

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item, a faster option for a return/replacement, refund.


Refunds
We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take 3 to 5 days for your bank or credit card company to process and post the refund too.

Our Promise to You:

We will always do our best to make sure you are satisfied; if you are not happy with your purchase, we will do everything we can as fast as possible to make sure you are satisfied. The customer is always right, period!